Users consistently praise Qmarkets for its intuitive interface and high-quality customer service, leading to a positive overall experience.
The platform is designed for larger organizations, supporting complex innovation programs for clients like Ford and Nestlé.
Qmarkets actively addresses user feedback, such as rolling out a new responsive UI to improve the mobile experience.
Intuitive and easy to use platform
Encourages participation and collaboration
Excellent and service-oriented product team
Scalable for multi-national expansion
Offers strategic advice beyond technical support
Mobile app functionality needs improvement (though new UI is rolling out)
Reporting features could be more robust and self-service
Support response times can sometimes be slow
Some administrative settings require extra clicks
Evaluate the mobile experience for your users, as it's been a past concern.
Assess reporting capabilities to ensure they meet your specific analytics needs.
Factor in the enterprise-level implementation and potential for custom configuration.
Consider the vendor's commitment to ongoing product development, especially for mobile and reporting.
Qmarkets excels in user experience and customer support, fostering strong engagement for innovation. While some users desire more advanced reporting and faster support responses, the platform's core strengths make it a valuable tool for large organizations.
organizations focused on structured innovation and idea development
Enterprise CPG innovation, brand and insights teams who need to spot emerging trends, size opportunities, and identify winning product concepts before going to market.
innovation managers and strategic planning teams in large organizations
large enterprises managing complex innovation programs